The Influence of Competence, Workload and Empowerment on the Performance of Regional Health Officials in North Sulawesi Province

Abstract

Employee performance is an indicator of the successful operation of a company or government agency in achieving its goals. The emergence of employee performance is influenced by several driving factors, both from outside the individual and from within the individual. Employee performance greatly determines the progress of a company or government agency. The performance of each employee can be measured by looking at the quantity and quality of work that has been done. Performance is a very important thing in an organization's efforts to achieve goals. Problems in employee performance such as the number of employees who have difficulty in making letter manuscripts, besides that some employees seem to have difficulty managing records so that complaints often occur when searching for archives in the office.The purpose of this study was to determine the effect of competence, workload and empowerment on employee performance at the North Sulawesi Provincial Health Office, either partially or simultaneously. This research is a type of quantitative research using multiple regression analysis. The sample in this study was civil servants at the North Sulawesi Provincial Health Office, totaling 126 people. The data collection technique uses a questionnaire which is distributed to the sample using the Google form platform. The results of hypothesis testing show that (I) partially competence has a significant effect on employee performance. (II) partially workload has a significant effect on employee performance and (III) partially empowerment has a significant effect on employee performance.